Experience hassle-free shopping with our promise of dispatch within 48 hours. Expect your order to arrive within 7-14 days, with free delivery in metro Australia. Please note, deliveries to remote areas may incur an additional fee, but don't worry, we'll contact you for approval before shipping.
Repairs or Returns
At Brightspark, we prioritize quality and service. While we don't offer refunds for change of mind, we're here to resolve any concerns. For defective or damaged items, reach out promptly for a replacement, refund, or repair. Contact our customer service to start the process.
Top-notch support
We are committed to providing fast and efficient customer support. Click the "Message Us" button located on the bottom right of the page for instant chat support. If we are unable to respond immediately, please trust that we will get back to you as soon as we possibly can.