All our our items are shipped within 24 hours,if paying with afterpay it can take up to 48 hours, shipping times approx 3-7 days.
New Zealand customers please allow 10-14 days delivery, No hidden taxes or fees are charged
You will be emailed a tracking number,you can track that on our home page or through aftership.
SOMETIMES YOUR ITEMS WILL BE SENT SEPERATELY so please don’t be alarmed if some items arrive before others
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Free delivery Australia Wide
Experience hassle-free shopping with our promise of dispatch within 48 hours. Expect your order to arrive within 7-14 days, with free delivery in metro Australia. Please note, deliveries to remote areas may incur an additional fee, but don't worry, we'll contact you for approval before shipping.
Repairs or Returns
At Brightspark, we prioritize quality and service. While we don't offer refunds for change of mind, we're here to resolve any concerns. For defective or damaged items, reach out promptly for a replacement, refund, or repair. Contact our customer service to start the process.
Top-notch support
We are committed to providing fast and efficient customer support. Click the "Message Us" button located on the bottom right of the page for instant chat support. If we are unable to respond immediately, please trust that we will get back to you as soon as we possibly can.
